Client
Sectors
Healthcare
Medical Transportation Services
Project Overview
Cambridge Consulting Group conducted a comprehensive assessment of the entire Ross County EMS system, covering all 16 townships, 7 municipalities, dispatch services, and regional hospital/EMS interfaces. The assessment reviewed organizational structure, facility and equipment status, staffing and personnel management, financial/billing practices, mutual‑aid and fire‑district agreements, funding and tax levies, clinical protocols and QA/QI, response data and coverage gaps, and training/medical direction frameworks.
CCG also evaluated cooperative service and consolidation options — offering legal and organizational models, shared service frameworks, and a detailed implementation plan with timeline, responsible parties, and cost estimates. Spatial analysis including population distribution, call‑density mapping, station‑location analysis, and coverage‑gap identification formed a core component of the work.
Key Deliverables
- Full baseline EMS system evaluation and gap‑analysis covering structure, staffing, funding, and operations.
- Consolidation and shared-service feasibility analysis, with model organizational and legal frameworks for countywide EMS.
- Spatial coverage analysis (call density, population distribution, station‑location analysis, coverage gap mapping).
- Implementation Plan / Matrix: prioritized actions with timelines, cost estimates, and responsible stakeholders.
Outcomes
- Submission and delivery of a comprehensive data-driven EMS assessment and consolidation plan.
- Acceptance of the study by the county EMS steering committee on March 13, 2024, demonstrating formal commitment to reform.
- Formation of a countywide implementation task force charged with executing recommended reforms and system improvements.
- A clear, actionable roadmap for sustainable EMS system improvement — establishing a strong foundation for future evaluation, funding requests, and service redesign.